Services Offered by CCEAL

Services

CCEAL offers three types of services:

Quantitative

Institutional Assessment Package

Qualitative

Focus Groups

Advisory

Consulting Services

Quantitative

01

Institutional Assessment Package

The IAP is our core offering. It surfaces and examines critical issues faced by community colleges. The package includes three instruments that are designed to identify areas in need of enhanced attention for institutional practice and professional development:

Student Survey: Community College Success Measure (CCSM)

An institutional-level needs assessment tool for identifying factors influencing the success of underserved students.

Faculty Survey: Community College Instructional Development Inventory (CC-IDI)

An institutional-level inventory to inform professional development for instructional faculty who teach underserved students.

Staff & Administration Survey: Community College Staff Development Inventory (CC-SDI)

An institutional self-assessment tool for determining staff’s readiness to facilitate successful outcomes for underserved students.

*CCEAL also has a licensing model for qualifying institutions. See Pricing section for details.

Qualitative

02

Focus Groups

To complement the IAP, CCEAL offers qualitative inquiry through tailored focus groups. This allows colleges to delve into defining and sensemaking with sub-groups, whether they be students, staff, or faculty. Focus groups have helped campuses better understand issues facing community colleges, as well as student needs and corresponding support services.

Advisory

03

Consulting Services

CCEAL offers advisory and consulting services related to community college professional development and training, speaking engagements, and implementation strategy. We have supported partner campuses by facilitating professional development workshops, speaking at commencement ceremonies, and providing input on equity plans. Our Consulting Services focus on five areas:

Professional Development for Faculty and Staff:

Training and professional development for community college faculty and staff on equity-minded approaches to teaching and serving students.

Coordination Efforts Around Basic Needs:

Providing guidance on addressing student need areas such as transportation, housing, employment, and food insecurity.

Opportunities to Promote Student Voice:

Assistance in organizing student panels, student testimonies, or other mechanisms to hear how students experience their campus.

Create New Programming Spaces:

Support for the creation of programming, spaces, and offices that directly address student concerns (e.g., expand Umoja programming).

Equity-Minded Institutional Research:

Using equity-minded approaches to collect data, disaggregate data to reveal patterns of inequity, and facilitate sensemaking.