A staff assessment inventory to inform professional development needs for student services personnel who support community college students.
- Evaluates 14 areas of promising student services practices that have demonstrated an intensified benefit on success outcomes for underserved students
- An online questionnaire distributed to student services personnel
- Validated with a sample of 1,020 student services personnel from randomly selected community colleges
- Has been employed with faculty at over 140 community colleges throughout the nation
Deliverables - A student services report detailing recommendations for professional development with a focus on support practices based on threshold scores from national benchmarks. Data are disaggregated by area (e.g., financial aid, services to students with disabilities, admissions and records, outreach and matriculation, academic advising, psychological and health services, student life and activities, retention programs, tutoring services, transfer center and services).